dragon88 Privacy Policy

Scope of This Policy

This policy applies to dragon88's website, mobile web platform, and all services provided through the platform. By accessing and using this platform, you are considered to have agreed to the terms of this policy. If you do not agree, we ask that you stop using the service.

2.1 Information You Provide Directly

When you open an account, make a payment, or contact customer support, we may receive the following information —

• Name (full name)
• Date of birth (to verify that you are 21+ years old)
• Email address
• Phone number
• Payment information (KBZPay, Wave Money, AYA Pay account details)
• Messages or details sent through customer service communications

2.2 Automatically Collected Information

When you use the platform, some technical information may be collected automatically —

• IP address and computer / mobile device information
• Browser type and version
• Access timestamps and session duration
• Gameplay records and deposit / withdrawal records
• Data from cookies and similar tracking technologies

2.3 Information Received from Third-Party Sources

When linked to payment processors (KBZPay, Wave Money, AYA Pay), you may receive account verification messages from those services. These messages are used solely for payment verification and security purposes.

3.1 To provide our services

dragon88 uses your personal information for the following purposes —

• Creating and managing your account
• Processing deposit / withdrawal transactions
• Providing bonuses, promotions and VIP services
• Handling customer service communications
• Improving and developing the platform

3.2 Protection and security

Personal information is used to detect unauthorised play, financial fraud, and to protect the platform from illegal access. We also verify that players are not under 21 in line with our responsible gaming policy.

3.3 Legal obligations

We may retain information required to fulfil legal obligations related to applicable legal requirements, legal proceedings, or judicial actions. In such cases, data will be retained only for as long as the law requires.

4.1 Third-party sharing policy

dragon88 will not sell, rent, or exchange your personal information to third parties. However, we may share it on a limited basis with the following parties only where necessary to provide our services —

• Payment processors (KBZPay, Wave Money, AYA Pay) — to confirm financial transactions
• Data security and server service companies — to operate the platform
• Game content providers — to run games on the platform
• Legal obligations or judicial proceedings

4.2 Third-party service provider agreement

All third-party service providers working with dragon88 must comply with the privacy protection terms in this policy and may not use your personal information beyond what is specified.

5.1 What are cookies

Cookies are small data files stored in your browser or device. They are primarily used to customise the website to your preferences and to maintain your login session.

5.2 Types of cookies we use

• Essential cookies — cookies that are strictly necessary for the website to function correctly; for example — login sessions and security checks.
• Performance cookies — help us understand how you use the platform so we can improve it.
• Preference cookies — used to save your language and platform settings.

You can disable cookies in your browser settings, but please note that some website functions may be limited as a result.

6.1 Technical security measures

dragon88 uses SSL (Secure Socket Layer) encryption, data encryption, and access control systems that restrict who can access your personal information. Payment data is transmitted only through secure protocols.

6.2 Data retention period

Personal information will be retained for as long as your account is active and for as long as required to meet legal obligations. Data from inactive accounts will be deleted or anonymised once legal requirements have expired and there is no longer a need to retain it for protection purposes.

6.3 Security breach notification

If a personal data security breach occurs that poses a likely risk to your rights and freedoms, we will make every effort to notify you as quickly as possible.

7.1 Right of access

You may request to view any personal information we hold about you. To make such a request, please contact us at [email protected].

7.2 Right to Rectification and Erasure

You may request correction of inaccurate personal information or deletion of data that you believe is no longer necessary. Please note, however, that some data may need to be retained due to legal obligations.

7.3 Right to Data Portability

You may request certain personal data in a readable format. For any questions regarding this right, you may also contact us at [email protected].

7.4 Right to Object to Processing

You may request that we restrict certain data processing activities, particularly those that go beyond what is required to provide our service.

The dragon88 platform is intended for players aged 21 and above only. We do not knowingly collect personal information from children under 21. If we become aware that a child under 21 has provided personal information, we will take immediate steps to delete that data. If you discover such a case, please contact us right away at [email protected].

dragon88 may update this Privacy Policy from time to time. If significant changes occur, we will post a notice in a prominent place on the platform or send a notification to the email address linked to your account. Continued use of the platform after an update is published will be taken as your acceptance of the changes. The date of the most recent revision to this policy is shown at the top of this page.