🛡️ Safe Play Policy

dragon88 — Responsible Gaming Guide

Gambling should be entertainment only. At dragon88, every player has access to tools, guidance, and support for safe play at any time.

Keep gambling as a form of fun and entertainment

dragon88 aims to provide fun and enjoyment to players in Myanmar, and puts players' health, financial safety, and family wellbeing first. We understand that gambling is entertainment, not a way to earn income.

That's why dragon88 always has self-control tools, session and spending limits, and 24/7 Burmese-language support ready for every player. If you feel gambling is becoming a problem, this page outlines the options available to you.

Responsible gaming doesn't mean avoiding gambling altogether — it means knowing your limits, staying within them, and keeping a balance with other areas of your life.

Protection tools we provide

Deposit Limit

You can set your own daily, weekly, or monthly deposit cap. This limit takes effect immediately and helps keep your finances safe.

Temporary Time-Out

If you want to take a break from gambling, you can temporarily close your account for 1 to 30 days. During this period, account access and deposits will be suspended.

Self-Exclusion

If you want to stop gambling for a longer period, you can use the self-exclusion option. You can choose from 3 months to 1 year, or a permanent ban, and dragon88 will respect that decision.

Session Time Alerts

You will receive an automatic alert when your play session exceeds a set time. This helps prevent problems that can come from extended play.

Gaming History Review

You can check your game history, deposits and withdrawals inside your account. Clear records help you review all your activity at a glance.

24/7 Myanmar Language Support

If you have any issue with your gaming, you can reach dragon88 instantly in Myanmar through Live Chat. We are ready to help at any time.

Signs that gambling may be becoming a problem

Gambling can shift from entertainment to a problem. If you notice one or more of the signs below, seek help quickly.

  • Trying to "win back" lost money by gambling more (Chasing Losses)
  • Borrowing money from family or friends to gamble, or falling into debt
  • Gambling time is seriously affecting your work, education or family life
  • Lying to family and friends to hide that you are gambling
  • Unable to resist the urge to gamble, and unable to stop even when you want to
  • Gradually spending more time and money gambling, and no longer feeling satisfied with the amounts you used to play
  • Feeling restless, irritable or anxious when you are not gambling

For players aged 21+ only

Players must be 21+ to play on dragon88. This is a strict, non-negotiable policy and is the minimum requirement.

You must provide your correct age when registering. dragon88 will promptly investigate any false information submitted for any reason. If you are concerned that underage members of your household may access the site, please contact us via Live Chat.

21+
and above
For players only

Gambling is not a solution — it should only ever be balanced entertainment

Ways you can control things yourself

Log in to your dragon88 account and use the tools below whenever you need them. Self-control is the first line of defence against problem gambling.

Setting a Deposit Limit

Set a daily, weekly or monthly deposit limit in your account settings. Lowering the limit takes effect immediately, while increasing it may take up to 24 hours — this is a built-in safeguard.

Taking a Temporary Time-Out

If you want to take a short break from gambling, you can choose a Time-Out of 1 to 30 days. During this period, all bonus, promotion and gambling-related emails/chats will be paused.

Setting Up a Self-Exclusion

If you have decided to stop gambling for an extended period, you can choose a self-exclusion of 3 months, 6 months, 1 year or permanently. dragon88 will act on this immediately — access will be blocked and no promotions will be sent during the exclusion period. When the period ends, you must request reactivation at least 7 days in advance.

Reviewing Your Gaming History

You can review your deposit, withdrawal and game history. If you notice any amounts that seem unbalanced, contact Live Chat right away and you can set additional limits.

Contacting Specialists Directly

Contact our Live Chat in Myanmar about any gambling-related concerns — our support team can immediately provide responsible gambling tools and guidance. email: [email protected]

Is gambling becoming a problem? Tell us right away

dragon88's Myanmar-language Live Chat support is available 24 hours to help players. We can help you control the urge to gamble or use any of the available tools.

Contact via Live Chat

Responsible Gaming – What You Should Know

Log in to your dragon88 account and go to Account Settings or the Responsible Gaming section to set deposit limits and session time limits. If you need help setting limits, contact us via Live Chat — we'll guide you in Burmese.

You can request to reopen your account after the chosen exclusion period ends. For permanent exclusion, reopening is not available. For time-limited exclusion, you can request reopening via Live Chat at least 7 days before the period expires.

No — reducing a limit takes effect immediately, but increasing one requires a 24-hour review period. This is a safeguard to protect you from impulsive decisions.

dragon88's Live Chat team can provide responsible gaming tools and guidance. You can also reach us at email: [email protected]. dragon88 recommends speaking with a qualified health professional for gambling addiction concerns.

No — gambling is entertainment only, and playing with the expectation of earning income is a key sign of problem gambling. Don't play beyond what you can afford — only play with what you can afford to lose.

Start by having an open and honest conversation with them. You can email dragon88 at [email protected] to request that the player's account be suspended. We also recommend speaking with a qualified health professional about gambling addiction.

If dragon88 finds during an age check that a player is under 21, the account will be closed immediately and the remaining balance will be handled accordingly. This policy is non-negotiable.